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TEXTBOOK RENTAL FAQ

WHAT IS THE COST OF A RENTAL BOOK?
YOU SAVE OVER 50% OFF THE NEW PRICE.

HOW DO I PAY FOR MY TEXTBOOK RENTAL?
ALL FORMS OF PAYMENT ACCEPTED AT THE BOOK EXCHANGE CAN BE USED FOR RENTALS.  WE DO REQUIRE A CREDIT CARD BE
KEPT ON FILE FOR RENTAL BOOKS NOT RETURNED OR RETURNED DAMAGED.

CAN I USE MY FINANCIAL AID FOR RENTALS?
YES, YOU CAN USE YOUR FINANCIAL AID TO PAY FOR RENTALS.  ASK A TEXTBOOK ASSOCIATE FOR DETAILS ON PAYING WITH
FINANCIAL AID.

HOW LONG IS THE RENTAL PERIOD?
THE RENTAL PERIOD BEGINS WHEN YOU RENT THE BOOK AND ENDS 7 DAYS AFTER THE LAST DAY OF FINALS.  ALL RENTED BOOKS MUST BE RETURNED TO THE BOOK EXCHANGE IN GOOD CONDITION BY THE DUE DATE.

HOW DO I KNOW WHICH BOOKS ARE AVAILABLE FOR RENT?
WHEN SHOPPING IN THE BOOK EXCHANGE, LOOK FOR THE "RENTAL AVAILABLE" STICKERS ON THE SHELF.  IF SHOPPING ONLINE,
THE RENTAL OPTION WILL BE DISPLAYED ALONG WITH THE NEW AND USED OPTIONS FOR ELIGIBLE TITLES.

CAN I RENT BOOKS THROUGH THE MAIL?
WE CAN SHIP YOUR RENTAL TO YOU.  WHETHER YOU ORDER ONLINE OR OVER THE PHONE, WE CAN SHIP YOUR RENTAL TO YOUR
HOME.  WE SHIP UPS, SO PLEASE PROVIDE YOUR PHYSICAL ADDRESS (NO P.O. BOXES).

CAN I RETURN BOOKS THROUGH THE MAIL?
YES, RETURN PACKAGE MUST BE POSTMARKED BY THE RENTAL RETURN DATE.

IF I DROP A CLASS, CAN I RETURN MY RENTAL?
YES, RENTALS MAY BE RETURNED WITH PROOF THE COURSE HAS BEEN DROPPED WITHIN 30 DAYS FROM THE START OF CLASS.

CAN I GET A REFUND FOR MY RENTAL?
YES, ALL RENTALS FALL UNDER THE SAME RETURN POLICY AS ALL OTHER TEXTBOOKS.  THE DEADLINE FOR TEXTBOOK REFUNDS
IS ON THE FIRST SATURDAY AFTER THE FIRST DAY OF CLASS.

CAN I WRITE IN OR HIGHLIGHT MY RENTAL?
YES, NORMAL USE OF A HIGHLIGHTER AND SOME NOTES ARE ACCEPTABLE.

WHAT HAPPENS IF I DO NOT RETURN MY RENTAL?
IF YOU FAIL TO RETURN YOUR RENTAL, YOU WILL BE CHARGED FOR A REPLACEMENT COPY WITH THE CARD THAT WAS LEFT ON
FILE.  YOUR RENTAL IS THEN YOURS TO KEEP.

WHAT HAPPENS IF I LOSE MY RENTAL?
IF YOU LOSE YOU RENTAL, YOU WILL BE CHARGED FOR A REPLACEMENT COPY WITH THE CREDIT CARD LEFT ON FILE.

CAN MY RENTAL RETURN BE REFUSED?
YES, THE BOOK EXCHANGE CAN REFUSE THE RETURN OF ANY RENTAL THAT IS NOT RETURNED IN GOOD CONDITION.  (i.e. BOOKS
THAT ARE WATER DAMAGED, HAVE TORN COVERS, ARE STAINED, HAVE EXCESSIVE WRITING OR HIGHLIGHTING, OR ARE MISSING
PAGES OR COMPONENTS).  IF YOUR RENTAL IS REFUSED, YOU WILL BE CHARGED FOR THE PURCHASE PRICE OF THE BOOK, LESS
YOUR RENTAL FEE
.

CAN I PURCHASE MY RENTED TEXTBOOK?
YES, YOU MAY PURCHASE YOUR RENTAL AT ANY TIME DURING THE RENTAL PERIOD.  YOU WILL BE CHARGED THE PURCHASE
PRICE OF THE BOOK, LESS YOUR RENTAL FEE
.
 

 

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Jack Fleming

The Voice of The Mountaineers

 


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